Information on Local Services
East Riding
Find local health and support services in East Riding.
Citizens Advice
Citizens Advice exists to help provide you with free, confidential, impartial and independent advice and information on a wide range of subjects.
Citizens Advice work with you to find out more about your problem, give you information, explain your options and identify what further action can be taken. They can also help you with filling in forms, drafting letters and contacting third parties on your behalf.
They can work with you to sort out your debt problems and help identify and support you with welfare rights benefits you may be entitled to. They can advise on housing and employment problems, or deal with queries about consumer or tax issues. They can advise on legal matters, answer basic questions about immigration, and have lots of experience on family and personal matters too.
Cost of Living Support
For information on support available, visit the East Riding Council website below.
You can also call 01482 393939 or email yourmoney@eastriding.gov.uk
You might also want to contact Citizens Advice
Domestic Abuse Services
East Riding Council's website gives comprehensive advice on the support and guidance available for anyone living with or fleeing from domestic violence and abuse. It is available to any East Riding resident aged 16 years or over. If you are 15 or younger, that service is on this webpage.
Drugs, Alcohol and Addiction Support
The East Riding Partnership Drug and Alcohol Services deliver a variety of addiction services to those living in the East Riding of Yorkshire. The trust has been involved in the delivery of substance misuse services since the 1980s. They are currently commissioned to deliver a variety of addiction services to the population of the East Riding of Yorkshire.
Family Centre Services
The Families' Information Service Hub (FISH) has lots of information on the services available to families and young people across the East Riding.
Family Information Service
The Families Information Service Hub provides impartial information and a directory of services to parents, carers and professionals across the East Riding of Yorkshire.
Food Banks
East Riding Food Poverty Alliance has some good information on the foodbanks and services available in the East Riding area
Healthy Child Service (Health Visitors)
East Riding Health Visitors and School Nurses are covered by the Integrated Specialist Public Health Nursing Service (ISPHNS). It delivers the Healthy Child Programme (HCP) ‘Pregnancy and the first five years of life’ and ‘From 5-19 years old’.
The ‘Pregnancy and the first five years’ HCP programme offers every family a programme of screening tests, immunisations, developmental reviews, and information and guidance to support parenting and healthy choices – all services that children and families need to receive if they are to achieve their optimum health and wellbeing.
Healthy Child Service (School Nursing)
East Riding Health Visitors and School Nurses are covered by the Integrated Specialist Public Health Nursing Service (ISPHNS). It delivers the Healthy Child Programme (HCP) ‘Pregnancy and the first five years of life’ and ‘From 5-19 years old’.
The ‘Pregnancy and the first five years’ HCP programme offers every family a programme of screening tests, immunisations, developmental reviews, and information and guidance to support parenting and healthy choices – all services that children and families need to receive if they are to achieve their optimum health and wellbeing.
Mental Health Services
East Riding Health and Wellbeing is a directory of local health services and social groups. It has plenty of information on self-care and where to get help, from quitting smoking to mental health, and parent support to being less lonely.
The Humber Children and Adolescent Mental Health Service has a young people's section with really useful information and links.
East Riding CAMHS stands for Child and Adolescent Mental Health Services. These are NHS services. They offer support and treatment for children aged 0 – 18 years who have emotional and/or mental health problems.
Migrant/Asylum Seeker Support
Migration Yorkshire supports people and organisations to achieve the most positive outcomes of migration for everyone in the Yorkshire and Humber region.
Humber All Nations Alliance (HANA) is the only specialist umbrella organisation supporting the BAME Voluntary and Community Sector throughout Hull and the Humber region.
Parent Carer Forum
EYPCF was set up by a group of parents and carers of young people with special educational needs and disabilities (SEND). The aim of the group is to ensure parents and carers are involved in shaping services which affect their children within the East Riding of Yorkshire.
Safeguarding
If you are concerned about a child
Where there are significant immediate concerns about the safety of a child, you should contact the police on 999.
If you have a concern that a child is vulnerable or at risk of significant harm, please visit the East Riding Safeguarding Children Partnership website.
If you are concerned about an adult
Please visit the East Riding Safeguarding Adults Board website to find more details on how to report adult safeguarding concerns.
SEND (Special Educational Needs and Disability)
East Riding council runs services for children and young people with Special Educational Needs and Disabilities, and for children and young people who you think might have Special Educational Needs and Disabilities.
Stopping Smoking
Stopping smoking is one of the best things you will ever do for your health. Quitting is much easier when you get the right support and there are lots of options to choose from.
The NHS Better Health Website is full of advice, tools and tips.
If you are visiting or work in a hospital, you can visit our local Go Smoke Free website for advice and support.
Bump the Habit is our local website where you can find specialist information about smoking in pregnancy, the effect this may have on you and your baby - and advice if you want to quit.
Xyla Health and Wellbeing provide a free lifestyle change programme to help you stop smoking for good in the East Riding.
Young Carers
East Riding's Local Offer website gives support and information for young carers. A Young Carer is a person under 18 who regularly provides emotional and/or practical support and assistance for a family member who is disabled, has low mental health or is physically unwell or who misuses substances.
Citizens Advice
Citizens Advice exists to help provide you with free, confidential, impartial and independent advice and information on a wide range of subjects.
Citizens Advice work with you to find out more about your problem, give you information, explain your options and identify what further action can be taken. They can also help you with filling in forms, drafting letters and contacting third parties on your behalf.
They can work with you to sort out your debt problems and help identify and support you with welfare rights benefits you may be entitled to. They can advise on housing and employment problems, or deal with queries about consumer or tax issues. They can advise on legal matters, answer basic questions about immigration, and have lots of experience on family and personal matters too.
Cost of Living Support
For information on support available, visit the East Riding Council website below.
You can also call 01482 393939 or email yourmoney@eastriding.gov.uk
You might also want to contact Citizens Advice
Domestic Abuse Services
East Riding Council's website gives comprehensive advice on the support and guidance available for anyone living with or fleeing from domestic violence and abuse. It is available to any East Riding resident aged 16 years or over. If you are 15 or younger, that service is on this webpage.
Drugs, Alcohol and Addiction Support
The East Riding Partnership Drug and Alcohol Services deliver a variety of addiction services to those living in the East Riding of Yorkshire. The trust has been involved in the delivery of substance misuse services since the 1980s. They are currently commissioned to deliver a variety of addiction services to the population of the East Riding of Yorkshire.
Family Centre Services
The Families' Information Service Hub (FISH) has lots of information on the services available to families and young people across the East Riding.
Family Information Service
The Families Information Service Hub provides impartial information and a directory of services to parents, carers and professionals across the East Riding of Yorkshire.
Food Banks
East Riding Food Poverty Alliance has some good information on the foodbanks and services available in the East Riding area
Healthy Child Service (Health Visitors)
East Riding Health Visitors and School Nurses are covered by the Integrated Specialist Public Health Nursing Service (ISPHNS). It delivers the Healthy Child Programme (HCP) ‘Pregnancy and the first five years of life’ and ‘From 5-19 years old’.
The ‘Pregnancy and the first five years’ HCP programme offers every family a programme of screening tests, immunisations, developmental reviews, and information and guidance to support parenting and healthy choices – all services that children and families need to receive if they are to achieve their optimum health and wellbeing.
Healthy Child Service (School Nursing)
East Riding Health Visitors and School Nurses are covered by the Integrated Specialist Public Health Nursing Service (ISPHNS). It delivers the Healthy Child Programme (HCP) ‘Pregnancy and the first five years of life’ and ‘From 5-19 years old’.
The ‘Pregnancy and the first five years’ HCP programme offers every family a programme of screening tests, immunisations, developmental reviews, and information and guidance to support parenting and healthy choices – all services that children and families need to receive if they are to achieve their optimum health and wellbeing.
Mental Health Services
East Riding Health and Wellbeing is a directory of local health services and social groups. It has plenty of information on self-care and where to get help, from quitting smoking to mental health, and parent support to being less lonely.
The Humber Children and Adolescent Mental Health Service has a young people's section with really useful information and links.
East Riding CAMHS stands for Child and Adolescent Mental Health Services. These are NHS services. They offer support and treatment for children aged 0 – 18 years who have emotional and/or mental health problems.
Migrant/Asylum Seeker Support
Migration Yorkshire supports people and organisations to achieve the most positive outcomes of migration for everyone in the Yorkshire and Humber region.
Humber All Nations Alliance (HANA) is the only specialist umbrella organisation supporting the BAME Voluntary and Community Sector throughout Hull and the Humber region.
Parent Carer Forum
EYPCF was set up by a group of parents and carers of young people with special educational needs and disabilities (SEND). The aim of the group is to ensure parents and carers are involved in shaping services which affect their children within the East Riding of Yorkshire.
Safeguarding
If you are concerned about a child
Where there are significant immediate concerns about the safety of a child, you should contact the police on 999.
If you have a concern that a child is vulnerable or at risk of significant harm, please visit the East Riding Safeguarding Children Partnership website.
If you are concerned about an adult
Please visit the East Riding Safeguarding Adults Board website to find more details on how to report adult safeguarding concerns.
SEND (Special Educational Needs and Disability)
East Riding council runs services for children and young people with Special Educational Needs and Disabilities, and for children and young people who you think might have Special Educational Needs and Disabilities.
Stopping Smoking
Stopping smoking is one of the best things you will ever do for your health. Quitting is much easier when you get the right support and there are lots of options to choose from.
The NHS Better Health Website is full of advice, tools and tips.
If you are visiting or work in a hospital, you can visit our local Go Smoke Free website for advice and support.
Bump the Habit is our local website where you can find specialist information about smoking in pregnancy, the effect this may have on you and your baby - and advice if you want to quit.
Xyla Health and Wellbeing provide a free lifestyle change programme to help you stop smoking for good in the East Riding.
Young Carers
East Riding's Local Offer website gives support and information for young carers. A Young Carer is a person under 18 who regularly provides emotional and/or practical support and assistance for a family member who is disabled, has low mental health or is physically unwell or who misuses substances.
Hull
Find local health and support services in Hull.
Bereavement Services
Bereavement Services is made up of a small team of dedicated professionals, including bereavement support officers, who are committed to providing a sensitive, supportive, high quality and efficient service during what can be very difficult time.
They are here to help with the practical issues faced whilst dealing with bereavement, and to assist with the completion of medical certificates and cremation forms.
Dove House Family Support Team has lots of experience in helping people to talk through their grief, and the many thoughts and emotions that come and go during this time. They also run Children’s Bereavement Groups.
Citizens Advice
Citizens Advice exists to help provide you with free, confidential, impartial and independent advice and information on a wide range of subjects.
Citizens Advice work with you to find out more about your problem, give you information, explain your options and identify what further action can be taken. They can also help you with filling in forms, drafting letters and contacting third parties on your behalf.
They can work with you to sort out your debt problems and help identify and support you with welfare rights benefits you may be entitled to. They can advise on housing and employment problems, or deal with queries about consumer or tax issues. They can advise on legal matters, answer basic questions about immigration, and have lots of experience on family and personal matters too.
Visit the Citizens Advice Hull and East Riding Website below.
Cost of Living Support
For information on the support available for energy and utility bills, visit the Hull City Council website below.
You can also call 01482 300 303 or email costofliving@hullcc.gov.uk
You might also want to contact Citizens Advice
Domestic Abuse Services
Hull Women’s Aid provide temporary accommodation, a live online chat facility and 24 hour telephone support to women fleeing from or living with domestic abuse. They provide direct advice and individual support to any woman who requests it. They work with partner organisations to improve the quality of life for women and children who are living with/fleeing domestic abuse. They also provide a Floating Support Service which supports vulnerable women and children in their own homes.
Purple House – Preston Road Women's Centre provides information, support and advice to women in Hull. It is a multi-purpose organization run by women for women offering a wide range of services under one roof.
Hull Women's Support Centre provides specialist support for victim-survivors of Domestic Violence and Abuse from Independent Domestic Violence Advocates (IDVAs), You & Me Mum courses, Help to find employment, Referrals to a Homeless Community Project, Adverse Childhood Experience Recovery Toolkit, 1:1 support, Counselling, Sexual Violence Recovery Toolkit, Mental Well Being course, and Anger Management course.
Drugs, Alcohol and Addiction Support
Hull City Council belowhas information on services for both children and adults looking for drug and alcohol support services across Hull.
ReNew provides adult drug and alcohol support services across Hull.
ReFresh are a confidential support service for under 19’s in Hull who work with young people and/or families around drugs and alcohol. They also provide stop smoking support for under 16’s.
Family Centre Services
Hull City Council's Family Support Services have a full list of all the services they provide for children, young people, and families.
Family Hubs
Hull Family Hubs provide a ‘one-stop-shop’ for you and your family to access the information, advice and support you need when you need it.
Each hub provides a wide range of services to support you during pregnancy and throughout the first 1001 days of your child’s life and as your child grows and develops.
Food Banks
Hull Foodbank provide three days’ nutritionally balanced emergency food and support to local people who are referred to them in crisis. They are part of a nationwide network of foodbanks, supported by The Trussell Trust, working to combat poverty and hunger across the UK.
Healthy Child Service
The Public Health Nursing service is provided by Humber NHS Teaching Foundation Trust. The service aims to prevent ill health, promote and protect good health and wellbeing of children aged up to 19 years of age and their families.
Healthy Child Service (School Nursing)
The Public Health Nursing service is provided by Humber NHS Teaching Foundation Trust. The service aims to prevent ill health, promote and protect good health and wellbeing of children aged up to 19 years of age and their families.
House of Light
House of Light is a perinatal mental health charity offering support and counselling to parents’ pre-conception to post birth who are struggling with mental health difficulties following pregnancy, birth and in cases of loss, miscarriage, termination, and stillbirth.
House of Light offer high intensity therapeutic interventions on the Hull Talking Therapy network and the East Riding Talking Therapy network. We also accept direct referrals for low intensity counselling into our student placement programme.
House of Light also offer:
· Group peer support across the City of Hull.
· Support within Hull Women’s and Children’s NICU every week; and
· Support packages to parents who have experienced loss.
For further information please contact our Head Office on 01482 580499 or email help@houseoflight.org.uk.
Mental Health Services
Visit our children and young people's mental health site here; How Are You Feeling?
For adult services visit Home - Let's Talk - Hull Depression & Anxiety Services (letstalkhull.co.uk) below.
Parent Carer Forum
Hull Parent Carer Forum are parents and carers of children and young people with special educational needs and/or disabilities (SEND) in Hull.
Their aim is to improve services for children and young people by ensuring that families’ voices are heard by planners and decision-makers.
They hold regular Breakfast clubs, coffee mornings and Evening meet ups for parent and carers to attend. Along side this they hold information events on the Health, social care, Education and leisure services, available in Hull and how they can support families with SEND children across Hull.
Safeguarding
If you are concerned about a child
Where there are significant immediate concerns about the safety of a child, you should contact the police on 999.
If you have a concern that a child is vulnerable or at risk of significant harm, please visit the Hull Collaborative Partnership website.
If you are concerned about an adult
Please visit the Hull Collaborative Partnership website to find more details on how to report adult safeguarding concerns.
SEND (Special Educational Needs and Disability)
Hull council runs services for children and young people with Special Educational Needs and Disabilities, and for children and young people who you think might have Special Educational Needs and Disabilities.
Stopping Smoking
Stopping smoking is one of the best things you will ever do for your health. Quitting is much easier when you get the right support and there are lots of options to choose from.
The NHS Better Health Website is full of advice, tools and tips.
If you are visiting or work in a hospital, you can visit our local Go Smoke Free website for advice and support.
Bump the Habit is our local website where you can find specialist information about smoking in pregnancy, the effect this may have on you and your baby - and advice if you want to quit.
SmokeFree Hull is all about helping you find your own way of stopping smoking. Join their 12-week programme, and they’ll give you an advisor to help and encourage you, and free products for your nicotine cravings, like patches and gum. They support adults and young people aged 12 and over living in Hull.
ReFresh are a confidential support service for under 19’s in Hull who work with young people and/or families around drugs and alcohol. They also provide stop smoking support for under 16’s.
Young Carers
The Hull Young Carers Project is an assessment and support service for young people aged between 5 years – 18 years who are impacted by caring responsibilities. They work in close partnership with a range of universal and targeted services, and in particular community-based youth services.
It is delivered by the Youth Development Service and aims to offer tailored support when needed with a variety of wider opportunities for young carers.
Migrant/Asylum Seeker Support
Hull City Council below has some useful information on its website signposting to good resources for asylum seekers and refugees.
Solace is a Leeds’ based charity which provides psychotherapy and support to the survivors of persecution and exile living in the Yorkshire and Humber region, many of whom have been traumatised by torture, rape, the death or disappearance of loved ones and often combinations of all of these and other atrocities.
New Roots Hull is a service that you can be referred to for help with integration, employment advice, and housing, welfare and benefits support.
Bereavement Services
Bereavement Services is made up of a small team of dedicated professionals, including bereavement support officers, who are committed to providing a sensitive, supportive, high quality and efficient service during what can be very difficult time.
They are here to help with the practical issues faced whilst dealing with bereavement, and to assist with the completion of medical certificates and cremation forms.
Dove House Family Support Team has lots of experience in helping people to talk through their grief, and the many thoughts and emotions that come and go during this time. They also run Children’s Bereavement Groups.
Citizens Advice
Citizens Advice exists to help provide you with free, confidential, impartial and independent advice and information on a wide range of subjects.
Citizens Advice work with you to find out more about your problem, give you information, explain your options and identify what further action can be taken. They can also help you with filling in forms, drafting letters and contacting third parties on your behalf.
They can work with you to sort out your debt problems and help identify and support you with welfare rights benefits you may be entitled to. They can advise on housing and employment problems, or deal with queries about consumer or tax issues. They can advise on legal matters, answer basic questions about immigration, and have lots of experience on family and personal matters too.
Visit the Citizens Advice Hull and East Riding Website below.
Cost of Living Support
For information on the support available for energy and utility bills, visit the Hull City Council website below.
You can also call 01482 300 303 or email costofliving@hullcc.gov.uk
You might also want to contact Citizens Advice
Domestic Abuse Services
Hull Women’s Aid provide temporary accommodation, a live online chat facility and 24 hour telephone support to women fleeing from or living with domestic abuse. They provide direct advice and individual support to any woman who requests it. They work with partner organisations to improve the quality of life for women and children who are living with/fleeing domestic abuse. They also provide a Floating Support Service which supports vulnerable women and children in their own homes.
Purple House – Preston Road Women's Centre provides information, support and advice to women in Hull. It is a multi-purpose organization run by women for women offering a wide range of services under one roof.
Hull Women's Support Centre provides specialist support for victim-survivors of Domestic Violence and Abuse from Independent Domestic Violence Advocates (IDVAs), You & Me Mum courses, Help to find employment, Referrals to a Homeless Community Project, Adverse Childhood Experience Recovery Toolkit, 1:1 support, Counselling, Sexual Violence Recovery Toolkit, Mental Well Being course, and Anger Management course.
Drugs, Alcohol and Addiction Support
Hull City Council belowhas information on services for both children and adults looking for drug and alcohol support services across Hull.
ReNew provides adult drug and alcohol support services across Hull.
ReFresh are a confidential support service for under 19’s in Hull who work with young people and/or families around drugs and alcohol. They also provide stop smoking support for under 16’s.
Family Centre Services
Hull City Council's Family Support Services have a full list of all the services they provide for children, young people, and families.
Family Hubs
Hull Family Hubs provide a ‘one-stop-shop’ for you and your family to access the information, advice and support you need when you need it.
Each hub provides a wide range of services to support you during pregnancy and throughout the first 1001 days of your child’s life and as your child grows and develops.
Food Banks
Hull Foodbank provide three days’ nutritionally balanced emergency food and support to local people who are referred to them in crisis. They are part of a nationwide network of foodbanks, supported by The Trussell Trust, working to combat poverty and hunger across the UK.
Healthy Child Service
The Public Health Nursing service is provided by Humber NHS Teaching Foundation Trust. The service aims to prevent ill health, promote and protect good health and wellbeing of children aged up to 19 years of age and their families.
Healthy Child Service (School Nursing)
The Public Health Nursing service is provided by Humber NHS Teaching Foundation Trust. The service aims to prevent ill health, promote and protect good health and wellbeing of children aged up to 19 years of age and their families.
House of Light
House of Light is a perinatal mental health charity offering support and counselling to parents’ pre-conception to post birth who are struggling with mental health difficulties following pregnancy, birth and in cases of loss, miscarriage, termination, and stillbirth.
House of Light offer high intensity therapeutic interventions on the Hull Talking Therapy network and the East Riding Talking Therapy network. We also accept direct referrals for low intensity counselling into our student placement programme.
House of Light also offer:
· Group peer support across the City of Hull.
· Support within Hull Women’s and Children’s NICU every week; and
· Support packages to parents who have experienced loss.
For further information please contact our Head Office on 01482 580499 or email help@houseoflight.org.uk.
Mental Health Services
Visit our children and young people's mental health site here; How Are You Feeling?
For adult services visit Home - Let's Talk - Hull Depression & Anxiety Services (letstalkhull.co.uk) below.
Parent Carer Forum
Hull Parent Carer Forum are parents and carers of children and young people with special educational needs and/or disabilities (SEND) in Hull.
Their aim is to improve services for children and young people by ensuring that families’ voices are heard by planners and decision-makers.
They hold regular Breakfast clubs, coffee mornings and Evening meet ups for parent and carers to attend. Along side this they hold information events on the Health, social care, Education and leisure services, available in Hull and how they can support families with SEND children across Hull.
Safeguarding
If you are concerned about a child
Where there are significant immediate concerns about the safety of a child, you should contact the police on 999.
If you have a concern that a child is vulnerable or at risk of significant harm, please visit the Hull Collaborative Partnership website.
If you are concerned about an adult
Please visit the Hull Collaborative Partnership website to find more details on how to report adult safeguarding concerns.
SEND (Special Educational Needs and Disability)
Hull council runs services for children and young people with Special Educational Needs and Disabilities, and for children and young people who you think might have Special Educational Needs and Disabilities.
Stopping Smoking
Stopping smoking is one of the best things you will ever do for your health. Quitting is much easier when you get the right support and there are lots of options to choose from.
The NHS Better Health Website is full of advice, tools and tips.
If you are visiting or work in a hospital, you can visit our local Go Smoke Free website for advice and support.
Bump the Habit is our local website where you can find specialist information about smoking in pregnancy, the effect this may have on you and your baby - and advice if you want to quit.
SmokeFree Hull is all about helping you find your own way of stopping smoking. Join their 12-week programme, and they’ll give you an advisor to help and encourage you, and free products for your nicotine cravings, like patches and gum. They support adults and young people aged 12 and over living in Hull.
ReFresh are a confidential support service for under 19’s in Hull who work with young people and/or families around drugs and alcohol. They also provide stop smoking support for under 16’s.
Young Carers
The Hull Young Carers Project is an assessment and support service for young people aged between 5 years – 18 years who are impacted by caring responsibilities. They work in close partnership with a range of universal and targeted services, and in particular community-based youth services.
It is delivered by the Youth Development Service and aims to offer tailored support when needed with a variety of wider opportunities for young carers.
Migrant/Asylum Seeker Support
Hull City Council below has some useful information on its website signposting to good resources for asylum seekers and refugees.
Solace is a Leeds’ based charity which provides psychotherapy and support to the survivors of persecution and exile living in the Yorkshire and Humber region, many of whom have been traumatised by torture, rape, the death or disappearance of loved ones and often combinations of all of these and other atrocities.
New Roots Hull is a service that you can be referred to for help with integration, employment advice, and housing, welfare and benefits support.
North East Lincolnshire
Find local health and support services in North East Lincolnshire.
Safeguarding
If you are concerned about a child
Where there are significant immediate concerns about the safety of a child, you should contact the police on 999.
If you have a concern that a child is vulnerable or at risk of significant harm, please visit the North Lincolnshire Council website.
If you are concerned about an adult
Please visit the North Lincolnshire Safeguarding Adults website to find more details on how to report adult safeguarding concerns.
Bereavement Services
Bereavement services for the North East Lincolnshire area below.
It might also be helpful to search for services on North East Lincolnshire's Simply Connect Service, or by contacting the team at connectNEL.
Citizens Advice
They provide free, confidential and impartial advice and campaign on big issues affecting people's lives. Their goal is to help everyone find a way forward, whatever problem they face.
Cost of Living Support
For information on the support available for energy and utility bills, visit the North East Lincolnshire Council Website
You can also call 01472 326296 and press Option 5 or email energy@nelincs.gov.uk
You might also want to contact Citizens Advice.
It might also be helpful to search for services on North East Lincolnshire's Simply Connect Service, or by contacting the team at connectNEL.
Domestic Abuse Services
Women's Aid North East Lincolnshire provides a range of services for anyone experiencing any form of domestic violence.
It might also be helpful to search for services on North East Lincolnshire's Simply Connect Service, or by contacting the team at connectNEL.
Drugs, Alcohol and Addiction Support
North East Lincolnshire Council have helpful sources of information and where to find support if you’re worried about yourself or a friend.
It might also be helpful to search for services on North East Lincolnshire's Simply Connect Service, or by contacting the team at Connect NEL.
Family Centre Services
North East Lincolnshire Family Hubs are designed to bring services together to work with families from conception, through childhood and into adolescence (0 -18 years and 25 years SEND) to deliver an integrated local offer.
It might also be helpful to search for services on North East Lincolnshire's Simply Connect Service, or by contacting the team at Connect NEL.
Food Banks
Greater Lincolnshire Food Partnership have information on how to search for foodbacks in your area.
It might also be helpful to search for services on North East Lincolnshire's Simply Connect Service, or by contacting the team at connectNEL.
Healthy Child Service (Health Visitors)
Health visitors for the North East Lincolnshire area: their team offer support, advice, guidance and information. They will be able to discuss any health or wellbeing concerns with you. They will also liaise with other professionals to make sure that you and your family receive the best possible care.
Healthy Child Service (School Nursing)
Our North East Lincolnshire school nursing team is a group of experienced qualified nurses and support workers who support young people aged 5-19 years and their families to stay healthy.
Mental Health Services
NAViGO's website has lots of resources and information for young people in North East Lincolnshire
Kooth Online Counselling - online counselling for 11 to 25 year olds
Compass Go is the local mental health support team for North East Lincolnshire
It might also be helpful to search for services on North East Lincolnshire's Simply Connect Service, or by contacting the team at connectNEL.
Migrant/Asylum Seeker Support
Care leavers | Children and young people seeking asylum | NELC (nelincs.gov.uk) have some useful information on seeking asylum as a young person.
It might also be helpful to search for services on North East Lincolnshire's Simply Connect Service, or by contacting the team at Connect NEL.
Parent Carer Forum
The North East Lincolnshire Parent/Carer Forum aim to be a true representation of the voices of parent carers of children with additional needs and disabilities. They strive to have a positive impact on the planning and provision of services and decision making for the families of North East Lincolnshire- now, and in the future.
Safeguarding - North East Lincolnshire
If you are concerned about a child
Where there are significant immediate concerns about the safety of a child, you should contact the police on 999.
If you have a concern that a child is vulnerable or at risk of significant harm, please visit the Safer NEL website.
If you are concerned about an adult
Please visit the Safer NEL website to find more details on how to report adult safeguarding concerns.
SEND (Special Educational Needs and Disability)
North East Lincolnshire council runs services for children and young people with Special Educational Needs and Disabilities, and for children and young people who you think might have Special Educational Needs and Disabilities.
It might also be helpful to search for services on North East Lincolnshire's Simply Connect Service, or by contacting the team at connectNEL.
Stopping Smoking
Stopping smoking is one of the best things you will ever do for your health. Quitting is much easier when you get the right support and there are lots of options to choose from.
The NHS Better Health Website is full of advice, tools and tips.
If you are visiting or work in a hospital, you can visit our local Go Smoke Free website for advice and support.
Bump the Habit is our local website where you can find specialist information about smoking in pregnancy, the effect this may have on you and your baby - and advice if you want to quit.
For information on the support available to you if you want to stop smoking, please visit the North East Lincolnshire Livewell Website.
It might also be helpful to search for services on North East Lincolnshire's Simply Connect Service, or by contacting the team at Connect NEL.
Young Carers
Are you a young person under 18 who looks after or helps to look after a parent, family member, sibling, friend or neighbour because of their illness, frailty, disability, a mental health problem or an addiction? If you do, and if this person couldn’t cope without your support, you are a Young Carer. The Livewell website has some useful information and resources for young carers in North East Lincolnshire.
It might also be helpful to search for services on North East Lincolnshire's Simply Connect Service, or by contacting the team at connectNEL.
Safeguarding
If you are concerned about a child
Where there are significant immediate concerns about the safety of a child, you should contact the police on 999.
If you have a concern that a child is vulnerable or at risk of significant harm, please visit the North Lincolnshire Council website.
If you are concerned about an adult
Please visit the North Lincolnshire Safeguarding Adults website to find more details on how to report adult safeguarding concerns.
Bereavement Services
Bereavement services for the North East Lincolnshire area below.
It might also be helpful to search for services on North East Lincolnshire's Simply Connect Service, or by contacting the team at connectNEL.
Citizens Advice
They provide free, confidential and impartial advice and campaign on big issues affecting people's lives. Their goal is to help everyone find a way forward, whatever problem they face.
Cost of Living Support
For information on the support available for energy and utility bills, visit the North East Lincolnshire Council Website
You can also call 01472 326296 and press Option 5 or email energy@nelincs.gov.uk
You might also want to contact Citizens Advice.
It might also be helpful to search for services on North East Lincolnshire's Simply Connect Service, or by contacting the team at connectNEL.
Domestic Abuse Services
Women's Aid North East Lincolnshire provides a range of services for anyone experiencing any form of domestic violence.
It might also be helpful to search for services on North East Lincolnshire's Simply Connect Service, or by contacting the team at connectNEL.
Drugs, Alcohol and Addiction Support
North East Lincolnshire Council have helpful sources of information and where to find support if you’re worried about yourself or a friend.
It might also be helpful to search for services on North East Lincolnshire's Simply Connect Service, or by contacting the team at Connect NEL.
Family Centre Services
North East Lincolnshire Family Hubs are designed to bring services together to work with families from conception, through childhood and into adolescence (0 -18 years and 25 years SEND) to deliver an integrated local offer.
It might also be helpful to search for services on North East Lincolnshire's Simply Connect Service, or by contacting the team at Connect NEL.
Food Banks
Greater Lincolnshire Food Partnership have information on how to search for foodbacks in your area.
It might also be helpful to search for services on North East Lincolnshire's Simply Connect Service, or by contacting the team at connectNEL.
Healthy Child Service (Health Visitors)
Health visitors for the North East Lincolnshire area: their team offer support, advice, guidance and information. They will be able to discuss any health or wellbeing concerns with you. They will also liaise with other professionals to make sure that you and your family receive the best possible care.
Healthy Child Service (School Nursing)
Our North East Lincolnshire school nursing team is a group of experienced qualified nurses and support workers who support young people aged 5-19 years and their families to stay healthy.
Mental Health Services
NAViGO's website has lots of resources and information for young people in North East Lincolnshire
Kooth Online Counselling - online counselling for 11 to 25 year olds
Compass Go is the local mental health support team for North East Lincolnshire
It might also be helpful to search for services on North East Lincolnshire's Simply Connect Service, or by contacting the team at connectNEL.
Migrant/Asylum Seeker Support
Care leavers | Children and young people seeking asylum | NELC (nelincs.gov.uk) have some useful information on seeking asylum as a young person.
It might also be helpful to search for services on North East Lincolnshire's Simply Connect Service, or by contacting the team at Connect NEL.
Parent Carer Forum
The North East Lincolnshire Parent/Carer Forum aim to be a true representation of the voices of parent carers of children with additional needs and disabilities. They strive to have a positive impact on the planning and provision of services and decision making for the families of North East Lincolnshire- now, and in the future.
Safeguarding - North East Lincolnshire
If you are concerned about a child
Where there are significant immediate concerns about the safety of a child, you should contact the police on 999.
If you have a concern that a child is vulnerable or at risk of significant harm, please visit the Safer NEL website.
If you are concerned about an adult
Please visit the Safer NEL website to find more details on how to report adult safeguarding concerns.
SEND (Special Educational Needs and Disability)
North East Lincolnshire council runs services for children and young people with Special Educational Needs and Disabilities, and for children and young people who you think might have Special Educational Needs and Disabilities.
It might also be helpful to search for services on North East Lincolnshire's Simply Connect Service, or by contacting the team at connectNEL.
Stopping Smoking
Stopping smoking is one of the best things you will ever do for your health. Quitting is much easier when you get the right support and there are lots of options to choose from.
The NHS Better Health Website is full of advice, tools and tips.
If you are visiting or work in a hospital, you can visit our local Go Smoke Free website for advice and support.
Bump the Habit is our local website where you can find specialist information about smoking in pregnancy, the effect this may have on you and your baby - and advice if you want to quit.
For information on the support available to you if you want to stop smoking, please visit the North East Lincolnshire Livewell Website.
It might also be helpful to search for services on North East Lincolnshire's Simply Connect Service, or by contacting the team at Connect NEL.
Young Carers
Are you a young person under 18 who looks after or helps to look after a parent, family member, sibling, friend or neighbour because of their illness, frailty, disability, a mental health problem or an addiction? If you do, and if this person couldn’t cope without your support, you are a Young Carer. The Livewell website has some useful information and resources for young carers in North East Lincolnshire.
It might also be helpful to search for services on North East Lincolnshire's Simply Connect Service, or by contacting the team at connectNEL.
North Lincolnshire
Find local health and support services in North Lincolnshire.
Citizens Advice
Citizens Advice exists to help provide you with free, confidential, impartial and independent advice and information on a wide range of subjects.
Citizens Advice work with you to find out more about your problem, give you information, explain your options and identify what further action can be taken. They can also help you with filling in forms, drafting letters and contacting third parties on your behalf.
They can work with you to sort out your debt problems and help identify and support you with welfare rights benefits you may be entitled to. They can advise on housing and employment problems, or deal with queries about consumer or tax issues. They can advise on legal matters, answer basic questions about immigration, and have lots of experience on family and personal matters too.
Cost of Living Support
For information on the support available for energy and utility bills, visit the North Lincolnshire Council website below.
You can also call 01724 297000
You might also want to contact Citizens Advice
Domestic Abuse Services
Humberside Police and Crime Commissioner's website has some information on domestic abuse services in North Lincolnshire.
You can call the local Women's Refuge on 01724 289299
Drugs, Alcohol and Addiction Support
With You have been commissioned by North Lincolnshire Council to help provide support and advice. You can get in touch with their free, confidential service and talk to one of their trained staff.
North Lincolnshire Council's website below also gives you some advise on getting help.
Family Centre Services
North Lincolnshire Council has some useful information about the support they can offer children and families in North Lincolnshire.
Food Banks
Scunthorpe Foodbank has some useful information on their services and other foodbank support available.
Healthy Child Service (Health Visitors)
Healthy Child Service (School Nursing)
The North Lincolnshire School Nursing team can be contacted on their website below.
Mental Health Service
North Lincolnshire's Child and Adolescent Mental Health Service (CAMHS) works with children, young people and their families who are experiencing emotional wellbeing and mental health difficulties. Their teams are made up of several different professions who are able to work with children and young people up to the age of 18, working as part of a wider network of services that offer help and support to children and young people who have mental health difficulties and their families/carers.
North Lincolnshire Council's website has gathered a number of resources that focus on young people’s mental health and wellbeing, both national and local.
Parent Carer Forum
Parent Involvement and Participation are an independent forum supported by Government funding.
Based in North Lincolnshire, they are a voluntary group of parents of children and young adults with special educational needs and disabilities (SEND).
Their aim is to ensure that the views and concerns of their members are represented and their voices heard so as to improve the lives of the children and their families.
SEND (Special Educational Needs and Disability)
North Lincolnshire council runs services for children and young people with Special Educational Needs and Disabilities, and for children and young people who you think might have Special Educational Needs and Disabilities.
Stopping Smoking
Stopping smoking is one of the best things you will ever do for your health. Quitting is much easier when you get the right support and there are lots of options to choose from.
The NHS Better Health Website is full of advice, tools and tips.
If you are visiting or work in a hospital, you can visit our local Go Smoke Free website for advice and support.
Bump the Habit is our local website where you can find specialist information about smoking in pregnancy, the effect this may have on you and your baby - and advice if you want to quit.
The North Lincolnshire Healthy Lifestyle team below are the service you can go to for help to stop smoking. After an initial one-to-one assessment with one of the Healthy Lifestyle Facilitators you may receive help to access nicotine replacement, set a quit date and be supported in your journey to becoming smoke free.
Young Carers
North Lincolnshire Council's website has information on the support available to carers, including young carers.
Citizens Advice
Citizens Advice exists to help provide you with free, confidential, impartial and independent advice and information on a wide range of subjects.
Citizens Advice work with you to find out more about your problem, give you information, explain your options and identify what further action can be taken. They can also help you with filling in forms, drafting letters and contacting third parties on your behalf.
They can work with you to sort out your debt problems and help identify and support you with welfare rights benefits you may be entitled to. They can advise on housing and employment problems, or deal with queries about consumer or tax issues. They can advise on legal matters, answer basic questions about immigration, and have lots of experience on family and personal matters too.
Cost of Living Support
For information on the support available for energy and utility bills, visit the North Lincolnshire Council website below.
You can also call 01724 297000
You might also want to contact Citizens Advice
Domestic Abuse Services
Humberside Police and Crime Commissioner's website has some information on domestic abuse services in North Lincolnshire.
You can call the local Women's Refuge on 01724 289299
Drugs, Alcohol and Addiction Support
With You have been commissioned by North Lincolnshire Council to help provide support and advice. You can get in touch with their free, confidential service and talk to one of their trained staff.
North Lincolnshire Council's website below also gives you some advise on getting help.
Family Centre Services
North Lincolnshire Council has some useful information about the support they can offer children and families in North Lincolnshire.
Food Banks
Scunthorpe Foodbank has some useful information on their services and other foodbank support available.
Healthy Child Service (Health Visitors)
Healthy Child Service (School Nursing)
The North Lincolnshire School Nursing team can be contacted on their website below.
Mental Health Service
North Lincolnshire's Child and Adolescent Mental Health Service (CAMHS) works with children, young people and their families who are experiencing emotional wellbeing and mental health difficulties. Their teams are made up of several different professions who are able to work with children and young people up to the age of 18, working as part of a wider network of services that offer help and support to children and young people who have mental health difficulties and their families/carers.
North Lincolnshire Council's website has gathered a number of resources that focus on young people’s mental health and wellbeing, both national and local.
Parent Carer Forum
Parent Involvement and Participation are an independent forum supported by Government funding.
Based in North Lincolnshire, they are a voluntary group of parents of children and young adults with special educational needs and disabilities (SEND).
Their aim is to ensure that the views and concerns of their members are represented and their voices heard so as to improve the lives of the children and their families.
SEND (Special Educational Needs and Disability)
North Lincolnshire council runs services for children and young people with Special Educational Needs and Disabilities, and for children and young people who you think might have Special Educational Needs and Disabilities.
Stopping Smoking
Stopping smoking is one of the best things you will ever do for your health. Quitting is much easier when you get the right support and there are lots of options to choose from.
The NHS Better Health Website is full of advice, tools and tips.
If you are visiting or work in a hospital, you can visit our local Go Smoke Free website for advice and support.
Bump the Habit is our local website where you can find specialist information about smoking in pregnancy, the effect this may have on you and your baby - and advice if you want to quit.
The North Lincolnshire Healthy Lifestyle team below are the service you can go to for help to stop smoking. After an initial one-to-one assessment with one of the Healthy Lifestyle Facilitators you may receive help to access nicotine replacement, set a quit date and be supported in your journey to becoming smoke free.
Young Carers
North Lincolnshire Council's website has information on the support available to carers, including young carers.
North Yorkshire
Find local health and support services in North Yorkshire.
0-19 Healthy Child Service
Growing Healthy below is part of the child and family health promotion programme for children aged 0-19 years and their families.
Some of the services within it are for all children, such as health visiting. Some parts of the 6-19 service are targeted to those most in need, such as vulnerable families and children and young people with emotional health and drug and alcohol problems.
The service is most focused on children under six as evidence shows that helping children with their early years development, school readiness and emotional wellbeing gives them the best chance in life. Anyone who is expecting a child or has a child up to the age of 6 years will have a named Health Visitor.
Bereavement Services
The North Yorkshire Safeguarding Children Partnership below has a really useful page of information on assisting children, young people, parents, carers and their families in accessing bereavement information, resources and services when they are bereaved by the death of a child or a child is bereaved by the loss of somebody close in their lives.
Citizens Advice
Citizens Advice exists to help provide you with free, confidential, impartial and independent advice and information on a wide range of subjects.
Citizens Advice work with you to find out more about your problem, give you information, explain your options and identify what further action can be taken. They can also help you with filling in forms, drafting letters and contacting third parties on your behalf.
They can work with you to sort out your debt problems and help identify and support you with welfare rights benefits you may be entitled to. They can advise on housing and employment problems, or deal with queries about consumer or tax issues. They can advise on legal matters, answer basic questions about immigration, and have lots of experience on family and personal matters too.
Cost of Living Support
North Yorkshire County Council below have a list of a wide variety of support schemes and organisations in North Yorkshire which may be able to help or advise if you are struggling to pay for essentials.
Domestic Abuse Services
For details on the services available in North Yorkshire for everyone who is a victim or a survivor of domestic abuse, visit the North Yorkshire Council Website below.
If you are in immediate danger, you should call 999.
Drugs, Alcohol and Addiction Support
North Yorkshire Horizons below is a drug and alcohol recovery service provided, on behalf of North Yorkshire County Council. Their aim is to help as many people as possible to recover from and be free from drug and alcohol dependency. They want to reduce the harm that is caused to individuals, families and communities.
Family Centre Services
North Yorkshire's Early Help below runs hubs and other facilities, and are committed to enabling and supporting expectant parents, babies, children and their families to have a great start in life by providing services as early as possible.
FEAST - Holiday Activity Fund
Food. Entertainment. Arts. Sport. Together.
FEAST offers loads of different things to do in the school holidays.
All children and young people across North Yorkshire can get involved in a range of holiday activities, with free places and a free meal for eligible children and young people.
FEAST partners with leading holiday playschemes, clubs and activity providers from across North Yorkshire to offer a wide range of sessions for kids of all ages from Reception to Year 11.
There is so much to choose from – come and take a look at their website below.
Food Banks
The Trussell Trust website below have some useful information on finding foodbanks in your local area.
Healthy Families
- Healthy Families is a free healthy living service for families across North Yorkshire.
- The service helps families remotely (virtually) over a number of months to make small changes to their lifestyles, all from the comfort of their homes.
- It also signposts families to physical activity and leisure opportunities in their local area and provides information on other useful topics and support such as mental health and wellbeing, sleep, and help with the cost of living.
- The service is for children and young people aged 4-19 years (up to aged 25 years for those with SEND) who would like some help with healthy weight and lifestyles. Families must be a resident or registered with a GP practice or school in North Yorkshire.
- Families can self-refer (or professionals can refer them) by:
- emailing active.health@brimhamsactive.co.uk
- calling the team on 01423 556106
- For more information please visit: Healthy families – Brimhams Active below
Mental Health Services
The Go-To is a website for children and young people in North Yorkshire with lots of resources and links to the best support available for young people's mental health. It also has information for parents/guardians and professionals, and has been developed by your local NHS service in collaboration with North Yorkshire Council.
Migrant/Asylum Seeker Support
For support and information on anything to do with family life, York Family Information Service can help you. The team provide information to any family, on anything whether you have a tot, teen or are pregnant. If you are a parent or carer and have a child aged from conception up to 19 years (or 25 years if your child has special educational needs or disabilities) get in touch.
If you are new to York and can't find what you are looking for then please get in touch and they will try and help you.
Call 01904 554444 or email fis@york.gov.uk
For more information and other support organisations please visit Raise York below.
Parent Carer Forum
Safeguarding
If you are concerned about a child
Where there are significant immediate concerns about the safety of a child, you should contact the police on 999.
If you have a concern that a child is vulnerable or at risk of significant harm, please visit the North Yorkshire Safeguarding Children Partnership website.
If you are concerned about an adult
Please visit the Safeguarding Adults in North Yorkshire website to find more details on how to report adult safeguarding concerns.
SEND (Special Educational Needs and Disability)
North Yorkshire Council runs services for children and young people with Special Educational Needs and Disabilities, and for children and young people who you think might have Special Educational Needs and Disabilities.
Stopping Smoking
Stopping smoking is one of the best things you will ever do for your health. Quitting is much easier when you get the right support and there are lots of options to choose from.
The NHS Better Health Website below is full of advice, tools and tips.
If you are visiting or work in a hospital, you can visit our local Go Smoke Free website for advice and support.
Bump the Habit is our local website where you can find specialist information about smoking in pregnancy, the effect this may have on you and your baby - and advice if you want to quit.
North Yorkshire County Council website has lots of information on how to stop smoking and the help and support that is available for you.
Young Carers
North Yorkshire Council below has information and guidance for young carers. Young carers are people under 18 who offer substantial, regular, help to a family member who has a disability, mental health, drug or alcohol issue.
0-19 Healthy Child Service
Growing Healthy below is part of the child and family health promotion programme for children aged 0-19 years and their families.
Some of the services within it are for all children, such as health visiting. Some parts of the 6-19 service are targeted to those most in need, such as vulnerable families and children and young people with emotional health and drug and alcohol problems.
The service is most focused on children under six as evidence shows that helping children with their early years development, school readiness and emotional wellbeing gives them the best chance in life. Anyone who is expecting a child or has a child up to the age of 6 years will have a named Health Visitor.
Bereavement Services
The North Yorkshire Safeguarding Children Partnership below has a really useful page of information on assisting children, young people, parents, carers and their families in accessing bereavement information, resources and services when they are bereaved by the death of a child or a child is bereaved by the loss of somebody close in their lives.
Citizens Advice
Citizens Advice exists to help provide you with free, confidential, impartial and independent advice and information on a wide range of subjects.
Citizens Advice work with you to find out more about your problem, give you information, explain your options and identify what further action can be taken. They can also help you with filling in forms, drafting letters and contacting third parties on your behalf.
They can work with you to sort out your debt problems and help identify and support you with welfare rights benefits you may be entitled to. They can advise on housing and employment problems, or deal with queries about consumer or tax issues. They can advise on legal matters, answer basic questions about immigration, and have lots of experience on family and personal matters too.
Cost of Living Support
North Yorkshire County Council below have a list of a wide variety of support schemes and organisations in North Yorkshire which may be able to help or advise if you are struggling to pay for essentials.
Domestic Abuse Services
For details on the services available in North Yorkshire for everyone who is a victim or a survivor of domestic abuse, visit the North Yorkshire Council Website below.
If you are in immediate danger, you should call 999.
Drugs, Alcohol and Addiction Support
North Yorkshire Horizons below is a drug and alcohol recovery service provided, on behalf of North Yorkshire County Council. Their aim is to help as many people as possible to recover from and be free from drug and alcohol dependency. They want to reduce the harm that is caused to individuals, families and communities.
Family Centre Services
North Yorkshire's Early Help below runs hubs and other facilities, and are committed to enabling and supporting expectant parents, babies, children and their families to have a great start in life by providing services as early as possible.
FEAST - Holiday Activity Fund
Food. Entertainment. Arts. Sport. Together.
FEAST offers loads of different things to do in the school holidays.
All children and young people across North Yorkshire can get involved in a range of holiday activities, with free places and a free meal for eligible children and young people.
FEAST partners with leading holiday playschemes, clubs and activity providers from across North Yorkshire to offer a wide range of sessions for kids of all ages from Reception to Year 11.
There is so much to choose from – come and take a look at their website below.
Food Banks
The Trussell Trust website below have some useful information on finding foodbanks in your local area.
Healthy Families
- Healthy Families is a free healthy living service for families across North Yorkshire.
- The service helps families remotely (virtually) over a number of months to make small changes to their lifestyles, all from the comfort of their homes.
- It also signposts families to physical activity and leisure opportunities in their local area and provides information on other useful topics and support such as mental health and wellbeing, sleep, and help with the cost of living.
- The service is for children and young people aged 4-19 years (up to aged 25 years for those with SEND) who would like some help with healthy weight and lifestyles. Families must be a resident or registered with a GP practice or school in North Yorkshire.
- Families can self-refer (or professionals can refer them) by:
- emailing active.health@brimhamsactive.co.uk
- calling the team on 01423 556106
- For more information please visit: Healthy families – Brimhams Active below
Mental Health Services
The Go-To is a website for children and young people in North Yorkshire with lots of resources and links to the best support available for young people's mental health. It also has information for parents/guardians and professionals, and has been developed by your local NHS service in collaboration with North Yorkshire Council.
Migrant/Asylum Seeker Support
For support and information on anything to do with family life, York Family Information Service can help you. The team provide information to any family, on anything whether you have a tot, teen or are pregnant. If you are a parent or carer and have a child aged from conception up to 19 years (or 25 years if your child has special educational needs or disabilities) get in touch.
If you are new to York and can't find what you are looking for then please get in touch and they will try and help you.
Call 01904 554444 or email fis@york.gov.uk
For more information and other support organisations please visit Raise York below.
Parent Carer Forum
Safeguarding
If you are concerned about a child
Where there are significant immediate concerns about the safety of a child, you should contact the police on 999.
If you have a concern that a child is vulnerable or at risk of significant harm, please visit the North Yorkshire Safeguarding Children Partnership website.
If you are concerned about an adult
Please visit the Safeguarding Adults in North Yorkshire website to find more details on how to report adult safeguarding concerns.
SEND (Special Educational Needs and Disability)
North Yorkshire Council runs services for children and young people with Special Educational Needs and Disabilities, and for children and young people who you think might have Special Educational Needs and Disabilities.
Stopping Smoking
Stopping smoking is one of the best things you will ever do for your health. Quitting is much easier when you get the right support and there are lots of options to choose from.
The NHS Better Health Website below is full of advice, tools and tips.
If you are visiting or work in a hospital, you can visit our local Go Smoke Free website for advice and support.
Bump the Habit is our local website where you can find specialist information about smoking in pregnancy, the effect this may have on you and your baby - and advice if you want to quit.
North Yorkshire County Council website has lots of information on how to stop smoking and the help and support that is available for you.
Young Carers
North Yorkshire Council below has information and guidance for young carers. Young carers are people under 18 who offer substantial, regular, help to a family member who has a disability, mental health, drug or alcohol issue.
York
Find local health and support services in York.
Bereavement Services
For information on bereavement, you can visit Raise York, run by City of York Council.
Live Well York also have details of the York Bereavement Alliance.
They also have information on how you can speak to someone.
Citizens Advice
Citizens Advice York exists to help provide you with free, confidential, impartial and independent advice and information on a wide range of subjects.
Citizens Advice work with you to find out more about your problem, give you information, explain your options and identify what further action can be taken. They can also help you with filling in forms, drafting letters and contacting third parties on your behalf.
They can work with you to sort out your debt problems and help identify and support you with welfare rights benefits you may be entitled to. They can advise on housing and employment problems, or deal with queries about consumer or tax issues. They can advise on legal matters, answer basic questions about immigration, and have lots of experience on family and personal matters too.
Visit the Citizens Advice York Website
Cost of Living Support
For information on the support available for energy and utility bills, visit the City of York Council website.
You can also call 01904 552044 or email incomeservices@york.gov.uk
You might also want to contact Citizens Advice York.
Domestic Abuse Services
Contact IDAS, a specialist charity with many years’ experience of supporting and accommodating victims and survivors of domestic abuse.
If you are in immediate danger, you should call 999. If you would like to plan to go to refuge, IDAS can help you do so safely. You can call their helpline number for North Yorkshire: 03000 110 110. You will be supported through the process by a trained practitioner. You can also call the National 24- hour Domestic Abuse Helpline on 0808 2000 247
You might also want to contact the Kyra Women's Project. They are a registered charity in York that exists to help local women make positive change in their lives. They offer a range of courses, therapies, life skills and events for women, from our relaxed, comfortable, city centre location. They welcome anyone who identifies as a woman and is over the age of 18: they have a young women’s project (the ROSE group) for those aged 18-25 (see under Activities), and a Time of Our Lives group for women over 50 – but all women are welcome to join any activities.
For more information please visit the Kyra Women's Project website. You can also email them at contact@kyra.org.uk or call them on 01904 632332
Drugs, Alcohol and Addiction Support
If you are a young person and you're looking for helpful sources of information and where to find support if you’re worried about yourself or a friend, please visit Raise York, run by City of York Council.
If you're an adult, you can visit the Live Well York website.
Family Hubs
York Family Hubs are open to residents for planned and bookable appointments only. For more details on Family Hubs please visit Raise York.
Family Information Service
If you're a parent or carer and have a question the York Family Information Service can help.
For lots of essential information for families please visit Raise York.
Food Banks
For information on help with food please visit the City of York Council website.
For information on the York Foodback and its services please visit their website.
Live Well York, run by City of York Council, have a list of organisations providing community food help.
Healthy Child Service (Health Visitors)
The Healthy Child Service - Health Visiting and School- Aged Nursing Service (York)
We provide information, advice and support on a range of issues for babies, children, young people and families to help children and young people reach their full potential and have the best possible start in life.
You can find out more about the Healthy Child Service by visiting the Raise York website.
Healthy Child Service (School Nursing)
School Nurses (5-19 years team) are qualified nurses with specialist training in Public Health for children, young people and families.
They lead and deliver the Healthy Child Programme for 5-19 year olds, (up to the age of 25 for people with special educational needs and/or disabilities), and their families.
Find out more about the Healthy Child Service
You can call the Healthy Child Service on 01904 555475
Hospitals
York has three hospitals, all run by York and Scarborough Teaching Hospitals NHS Foundation Trust. For more information please click the links below.
York Hospital, including emergency department (A&E) and acute medical and surgical services
White Cross Court Rehabilitation Hospital, proving stroke rehabilitation services
Mental Health Services
Yormind is a website created to talk to young people about mental health in York.
There is a whole host of information on conditions, support, services and the podcast Chat-Chit. What’s on this website and what has been created has been motivated and guided by young people in York and people who have witnessed first-hand what young people have to go through with their mental health.
Migrant/Asylum Seeker Support
For support and information on anything to do with family life, York Family Information Service can help you. The team provide information to any family, on anything whether you have a tot, teen or are pregnant. If you are a parent or carer and have a child aged from conception up to 19 years (or 25 years if your child has special educational needs or disabilities) get in touch.
If you are new to York and can't find what you are looking for then please get in touch and they will try and help you.
Call 01904 554444 or email fis@york.gov.uk
For more information and other support organisations please visit Raise York.
Parent Carer Forum
The Parent Carer Forum York is an established and recognised group who work with parents and carers of children or young people with additional needs or disabilities (0-25) who live in York. We are a voluntary organisation.
Our aim is to ensure that provision and support from Health, Education and Social Care are informed by the expertise and lived experience of parents and carers. In order to ensure we are representing parent / carer voice correctly we:
- Organise and attend social events
- Offer peer support
- Share information and signpost services
- Work closely with professionals within York
Safeguarding
If you are concerned about a child
Where there are significant immediate concerns about the safety of a child, you should contact the police on 999.
If you have a concern that a child is vulnerable or at risk of significant harm, please contact the Multi-Agency Safeguarding Hub (MASH) in York on 01904 551900 and select option 5 or email MASH@york.gov.uk. Outside office hours, at weekends and on public holidays contact the emergency duty team on 0300 131 2 131.
If you would like to make a referral for Targeted Early Help support or access advice for a family, you can contact the MASH Early Help Co-ordinators on 01904 551900 and select option 4 or email them at earlyhelp@york.gov.uk
For further information please visit the City of York Safeguarding Children Partnership website.
If you are concerned about an adult
Please visit the City of York Council website to find more details on how to report adult safeguarding concerns.
SEND (Special Educational Needs and Disability)
City of York Council runs services for children and young people with Special Educational Needs and Disabilities, and for children and young people who you think might have Special Educational Needs and Disabilities.
Stopping Smoking
Stopping smoking is one of the best things you will ever do for your health. Quitting is much easier when you get the right support and there are lots of options to choose from.
The NHS Better Health Website is full of advice, tools and tips.
If you are visiting or work in a hospital, you can visit our local Go Smoke Free website for advice and support.
Bump the Habit is our local website where you can find specialist information about smoking in pregnancy, the effect this may have on you and your baby - and advice if you want to quit.
For information on the support available to you if you want to stop smoking, please visit the City of York Council website.
Young Carers
The York Carers Centre support young people aged between 5 and 18 who are helping to look after someone at home. They provide youth clubs, trips, one on one support, support in schools and a discount card.
Their telephone lines are open Monday to Friday 9.30am to 4.30pm (4pm on a Friday) for information and advice. They have a free evening Advice Line on Wednesdays from 5 to 8pm on their main number: 01904 715 490.
You can find out more on their website.
City of York Council also provide some information and support. You can find out more on their website.
Bereavement Services
For information on bereavement, you can visit Raise York, run by City of York Council.
Live Well York also have details of the York Bereavement Alliance.
They also have information on how you can speak to someone.
Citizens Advice
Citizens Advice York exists to help provide you with free, confidential, impartial and independent advice and information on a wide range of subjects.
Citizens Advice work with you to find out more about your problem, give you information, explain your options and identify what further action can be taken. They can also help you with filling in forms, drafting letters and contacting third parties on your behalf.
They can work with you to sort out your debt problems and help identify and support you with welfare rights benefits you may be entitled to. They can advise on housing and employment problems, or deal with queries about consumer or tax issues. They can advise on legal matters, answer basic questions about immigration, and have lots of experience on family and personal matters too.
Visit the Citizens Advice York Website
Cost of Living Support
For information on the support available for energy and utility bills, visit the City of York Council website.
You can also call 01904 552044 or email incomeservices@york.gov.uk
You might also want to contact Citizens Advice York.
Domestic Abuse Services
Contact IDAS, a specialist charity with many years’ experience of supporting and accommodating victims and survivors of domestic abuse.
If you are in immediate danger, you should call 999. If you would like to plan to go to refuge, IDAS can help you do so safely. You can call their helpline number for North Yorkshire: 03000 110 110. You will be supported through the process by a trained practitioner. You can also call the National 24- hour Domestic Abuse Helpline on 0808 2000 247
You might also want to contact the Kyra Women's Project. They are a registered charity in York that exists to help local women make positive change in their lives. They offer a range of courses, therapies, life skills and events for women, from our relaxed, comfortable, city centre location. They welcome anyone who identifies as a woman and is over the age of 18: they have a young women’s project (the ROSE group) for those aged 18-25 (see under Activities), and a Time of Our Lives group for women over 50 – but all women are welcome to join any activities.
For more information please visit the Kyra Women's Project website. You can also email them at contact@kyra.org.uk or call them on 01904 632332
Drugs, Alcohol and Addiction Support
If you are a young person and you're looking for helpful sources of information and where to find support if you’re worried about yourself or a friend, please visit Raise York, run by City of York Council.
If you're an adult, you can visit the Live Well York website.
Family Hubs
York Family Hubs are open to residents for planned and bookable appointments only. For more details on Family Hubs please visit Raise York.
Family Information Service
If you're a parent or carer and have a question the York Family Information Service can help.
For lots of essential information for families please visit Raise York.
Food Banks
For information on help with food please visit the City of York Council website.
For information on the York Foodback and its services please visit their website.
Live Well York, run by City of York Council, have a list of organisations providing community food help.
Healthy Child Service (Health Visitors)
The Healthy Child Service - Health Visiting and School- Aged Nursing Service (York)
We provide information, advice and support on a range of issues for babies, children, young people and families to help children and young people reach their full potential and have the best possible start in life.
You can find out more about the Healthy Child Service by visiting the Raise York website.
Healthy Child Service (School Nursing)
School Nurses (5-19 years team) are qualified nurses with specialist training in Public Health for children, young people and families.
They lead and deliver the Healthy Child Programme for 5-19 year olds, (up to the age of 25 for people with special educational needs and/or disabilities), and their families.
Find out more about the Healthy Child Service
You can call the Healthy Child Service on 01904 555475
Hospitals
York has three hospitals, all run by York and Scarborough Teaching Hospitals NHS Foundation Trust. For more information please click the links below.
York Hospital, including emergency department (A&E) and acute medical and surgical services
White Cross Court Rehabilitation Hospital, proving stroke rehabilitation services
Mental Health Services
Yormind is a website created to talk to young people about mental health in York.
There is a whole host of information on conditions, support, services and the podcast Chat-Chit. What’s on this website and what has been created has been motivated and guided by young people in York and people who have witnessed first-hand what young people have to go through with their mental health.
Migrant/Asylum Seeker Support
For support and information on anything to do with family life, York Family Information Service can help you. The team provide information to any family, on anything whether you have a tot, teen or are pregnant. If you are a parent or carer and have a child aged from conception up to 19 years (or 25 years if your child has special educational needs or disabilities) get in touch.
If you are new to York and can't find what you are looking for then please get in touch and they will try and help you.
Call 01904 554444 or email fis@york.gov.uk
For more information and other support organisations please visit Raise York.
Parent Carer Forum
The Parent Carer Forum York is an established and recognised group who work with parents and carers of children or young people with additional needs or disabilities (0-25) who live in York. We are a voluntary organisation.
Our aim is to ensure that provision and support from Health, Education and Social Care are informed by the expertise and lived experience of parents and carers. In order to ensure we are representing parent / carer voice correctly we:
- Organise and attend social events
- Offer peer support
- Share information and signpost services
- Work closely with professionals within York
Safeguarding
If you are concerned about a child
Where there are significant immediate concerns about the safety of a child, you should contact the police on 999.
If you have a concern that a child is vulnerable or at risk of significant harm, please contact the Multi-Agency Safeguarding Hub (MASH) in York on 01904 551900 and select option 5 or email MASH@york.gov.uk. Outside office hours, at weekends and on public holidays contact the emergency duty team on 0300 131 2 131.
If you would like to make a referral for Targeted Early Help support or access advice for a family, you can contact the MASH Early Help Co-ordinators on 01904 551900 and select option 4 or email them at earlyhelp@york.gov.uk
For further information please visit the City of York Safeguarding Children Partnership website.
If you are concerned about an adult
Please visit the City of York Council website to find more details on how to report adult safeguarding concerns.
SEND (Special Educational Needs and Disability)
City of York Council runs services for children and young people with Special Educational Needs and Disabilities, and for children and young people who you think might have Special Educational Needs and Disabilities.
Stopping Smoking
Stopping smoking is one of the best things you will ever do for your health. Quitting is much easier when you get the right support and there are lots of options to choose from.
The NHS Better Health Website is full of advice, tools and tips.
If you are visiting or work in a hospital, you can visit our local Go Smoke Free website for advice and support.
Bump the Habit is our local website where you can find specialist information about smoking in pregnancy, the effect this may have on you and your baby - and advice if you want to quit.
For information on the support available to you if you want to stop smoking, please visit the City of York Council website.
Young Carers
The York Carers Centre support young people aged between 5 and 18 who are helping to look after someone at home. They provide youth clubs, trips, one on one support, support in schools and a discount card.
Their telephone lines are open Monday to Friday 9.30am to 4.30pm (4pm on a Friday) for information and advice. They have a free evening Advice Line on Wednesdays from 5 to 8pm on their main number: 01904 715 490.
You can find out more on their website.
City of York Council also provide some information and support. You can find out more on their website.
Page last updated on: 31st March 2023
